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FAQ'S

You have questions and we have answers!

Shipping Teleporters Trucking Company is committed to providing our clients with exceptional customer service. We want you to know all there is to know about our services. Check out our frequently asked questions and their answers. If you still feel like you need more information, feel free to contact us at (800) 809 - 1228. We will be happy to provide you with the information you need.

  • How Do I Get A Service Quote?
    Thank you for considering Shipping Teleporters Trucking Company for your transport needs. Service quotes can either be provided by contacting a member of our sales and customer service team at (800) 809 - 1228 or by completing and submitting our Service Quote Request Form which is conveniently located at the bottom of every one of our website pages within the BIG and Orange box. You may also reach the Service Quote Request Form by clicking on any of the buttons that say "Click Here To Get A Quote".
  • Do You Offer A Service Guarantee? What Is The Shipping Teleporters Trucking Company 100% Guarantee?
    They say everything in life isn't guaranteed. Except.... 1.) Our 100% Guarantee: Quick. Affordable. Professional. Dependable. 2.) Our 100% Guarantee: We will always do our best and let the road take care of the rest! 3.) Our 100% Guarantee: Honesty and transparency throughout every process from booking to drop-off. 4.) Our 100% Guarantee: Incomparable commitment to our valued clients and the services we provide! 5.) Our 100% Guarantee: Safe Driving, Safe Practices, Safety Always! 6.) Our 100% Guarantee: We’re not happy until our clients are happy, and that's why we always welcome feedback! Call or Email Us, we won't know unless we're told - positive or negative! And if it's negative, we guarantee we will do everything to make it right to the best of our ability! 7.) Our 100% Guarantee: Trust and integrity is a must, and that's what you'll find in us! 8.) Our 100% Guarantee: From our dedicated customer service team behind the scenes to our drivers that are on the road every day, we've got you covered in every way! 9.) Our 100% Guarantee: 100% to the best of our ability, that's our commitment and guarantee! 10.) Our 100% Guarantee: You can always count on us! Trust our motto, "Here one minute, there the next"!
  • What is The Opportunity (Paid) Referral Program? Can I Refer An Individual or A Company Actively Seeking The Services You Provide And Get Paid For It?
    The Opportunity (Paid) Referral Program can earn you up to $500* just by referring a company or someone you know that is in need of our services. We gain a partnership and you get a paycheck, it's that simple! Using our user-friendly Opportunity Referral form located on our paid referrals web page, you're on the road to getting paid in just 4 easy steps as long as all terms and conditions are satisfied, via our Opportunity Referral verification and execution process. *Disclaimer Notice:Once we have verified the validity of the referral you have submitted and initiate and successfully complete our opportunity referral verification/execution process to the extent that it results in an actual/successful contractual service agreement or independent contractor partnership, you will be notified. Contingent on the success of said agreement/partnership, arrangements will be made to issue your referral fee at least 14 days after commencement of contracted services and/or partnership.
  • Are You Hiring? How Can I Apply For A Job At Shipping Teleporters Trucking Company?
    Want to join an experienced team of dedicated trucking professionals? At Shipping Teleporters Trucking Company, we are always looking for qualified candidates. Are you a CDL licensed driver? Do you love being on the road, day or night? Perfect, we'd like to learn more about you! Apply today and you're on the road to success already! Visit the Employment Opportunities page on our website and submit an employment application for consideration.
  • Do You Offer Online Booking? How Do I Book The Services You Offer?
    Yes, we do offer a convenient online booking process. We also thank you in advance for choosing Shipping Teleporters Trucking Company for all your transport needs. To book services: 1.) Visit our Online Bookings Portal to check availability and conveniently book any of the services we offer. 2.) You may also contact our Sales and Client Specialist team via our toll-free number at (800) 809-1228 to schedule us for our services or to receive a customized quote tailored to your specific needs! 3.) Submit a Quote Request Form located at the bottom of every page on our website and a sales and client services specialist will email you a customized quote based on the information you submit and contact you shortly after.
  • What Are You Doing To Keep Clients And Your Work Team Safe During COVID-19?
    Our team at Shipping Teleporters Trucking Company understands that the past year has proved to be challenging for us all due to the ongoing COVID-19 pandemic. As truck drivers and essential workers, please know that we are always fully committed to the highest level of safety for everyone including our team, clients, and the communities we serve. Whether in the office or on the road, our entire team is committed to safety and following all recommended precautions and adhering to all safety guidelines included but not limited to wearing facial coverings, taking temperature checks, practicing six feet social distancing, and sanitizing all work areas, equipment, and trucks daily. Our number one priority always remains safety for our team, our clients, and community. To learn more about what we are doing to take additional safety precautions during these unprecedented times, please read our COVID-19 response information located on our COVID-19 Response web page.
  • How Long Will It Take For A Sales And Client Service Specialist To Get Back To Me?
    We always respond within 1 - 24 hours! Dependent upon your specific request, time(s) may vary. However, we will reach back out to you as soon as time permits and accordingly via phone or email. Please keep in mind, our sales and client service specialist team and on the road team are typically always available to assist you with any questions you may have 24 hours a day, 7 days a week. During office off-peak hours (7:00pm - 9:00am - Eastern Standard Time) or in the event that someone is unavailable to take your call right away, please send us a message via the chat button on the bottom right corner of the screen when visiting our website and initiate a chat conversation, leave a detailed message on our voicemail system at (800) 809-1228 and a dedicated sales and client service specialist will return your call as soon as possible, or send us an email at info@shippingteleporters.com! You may also submit a message to us via our inquiry form conveniently located on our Contact Us page! Remember, we're always here for you!
  • What Hauling/Transport Services Does Shipping Teleporters Trucking Company Offer Client's?
    Services We Proudly Provide Include: Dry Van Freight Transport Services Flatbed Freight Transport Services Other Specialized Transport Services (Inquire Within) For more information about the services we offer, please visit our services page. Get a quote in one easy step or book online today if you're ready to hit the road with us!
  • Do You Only Deliver/Haul Loads During The Day Or Both Day And Night?
    We are available to provide our professional hauing services 24 hours a day, seven days a week (excluding major holidays). Day time or overnight, we're ready to hit the road for you! You name the time and place and we'll be there! Visit our Online Bookings portal to check availability and conveniently book our services.
  • What State(s) Does Shipping Teleporters Trucking Company Provide Service In?
    Areas We Proudly Serve: Connecticut Massachuessetts New Jersey New York Pennsylvania Rhode Island And Surrounding States (Inquire Within) CLICK HERE TO BOOK OUR SERVICES TODAY!
  • Do You Offer Same Day Or Next Day Service?
    Yes, we do offer same day and next day service dependent upon schedule availability. If we are able to accommodate your service request, we will contact you shortly after receiving your request for service booking to confirm your service appointment. Please keep in mind, service appointments must be approved by a client service representative prior to actually being scheduled, even though you're able to book our services for anytime on our website. Visit our Online Bookings Portal to check availability and conveniently book any of the services we offer. You may also contact us directly at (800) 809 - 1228 to speak with a sales and client services specialist to get a quote, make a service booking, and more. Keep in mind, the sooner you reserve a service appointment, the better we can accomodate your service request.
  • What Are The Company Hours Of Operation?
    If you need us, you can reach us! We are never more than a call or click away and are always available for you to contact us 24 hours a day, 7 days a week except a few holidays (see list below). If you would to book our services, receive a service price quote, refer a business partnership/opportunity to us, or have any general questions, concerns or feedback, we look forward to hearing from you! Online Chat Hours: Monday - Sunday: 24/7 Office Hours: Monday - Friday: 10:00AM - 7:00PM Saturday: 10:00AM - 5:00PM Sunday: Closed Driver Hours: Monday - Sunday: 24/7 Holidays We're Closed: - New Year's Day - Independence Day/Fourth of July - Labor Day - Thanksgiving - Christmas
  • I don't see my question listed here, now how will I get my answer?"
    While the questions and answers we have listed are all the questions we frequently get asked the most, we understand that everyone has unique and different questions but no worries, we've got you covered. If you need an answer for a question this isn't listed here, please feel free to contact us via our various contact methods which are listed below for your reference. 1.) Our Toll-Free Phone Number: (800) 809 - 1228 2.) Our E-mail Address: info@shippingteleporters.com 3.) Online Chat: Visit our website and click on the "Let's Chat" button located on the bottom right hand corner of every page on our website. 4.) You can also send us a message via the inquiry submission form located on our Contact Us page.
  • I Would Like To Know Your Service Rates But They Aren't Listed On Your Website, Why Not?"
    You are correct, we do not display our services rates on our website for two simple reasons! However, keep in mind that Shipping Teleporters Trucking Company offers efficient and professional hauling services at affordable rates 1.) We choose not to disclose this information as we pride ourselves on client privacy. 2.) Every quote/invoice is created and tailored to meet the varying uniqueness of every haul and service provided.
  • Cool Company Name, "Shipping Teleporters Trucking Company"! What Is The Inspiration Or Meaning Behind It?"
    Shipping Teleporters Trucking Company, that's us! Not only are we proud of the services we offer, we love doing what we do. As the saying goes, "Do what you love, love what you do"! We are a company that specializes in quick and convenient transport solutions and an array of hauling services for every type of client and just about every industry. Built on the premise of expedited transport solutions and hauling services by professionals at affordable rates, we thought the name Shipping Teleporters Trucking Company was perfect for us. "Shipping" - Just think about it... We ship and arrange transport solutions for freight from here to there and everywhere. "Teleporters" - The definition of "Teleportation" is the hypothetical transfer of matter or energy from one point to another without traversing the physical space between them. With that said, we like to compare the ability we have to meet and even sometimes beat time-driven deadlines to teleporting. To us, to teleport is to transport (You get it). "Trucking Company" - We are a company within the amazing industry of trucks and transport. It only made sense...! Even so, we always follow all safe driving laws and practices when operating our fleet on the road.
  • When You Say "Here One Minute, There The Next", Exactly How Fast Is That?"
    "Here one minute, there the next" is our motto, catchphrase, and everything in between. When we say quick, we mean it! Just imagine, the road runner meets a tractor trailer then had a baby that gave birth to our dedicated, hardworking, Shipping Teleporting CDL Drivers! That's how fast! One of the many things we pride ourselves on is our attention to detail and strong ability to meet time-driven deadlines. Remember, it's all about doing the job right - on time, every time!
  • How Can I Speak With Someone At Shipping Teleporters Trucking Company?
    If you need us, you can reach us! We are never more than a call or click away and are always available for you to contact us 24 hours a day, 7 days a week. If you would to book our services, receive a service price quote, refer a business partnership/opportunity to us, or have any general questions, concerns or feedback, we look forward to hearing from you! 1.) Our Toll-Free Phone Number: (800) 809 - 1228 2.) Our E-mail Address: info@shippingteleporters.com 3.) Online Chat: Visit our website and click on the "Let's Chat" button located on the bottom right hand corner of every page on our website. 4.) You can also send us a message via the inquiry submission form located on our Contact Us page. Online Chat Hours: 24/7 Office Hours: Monday - Friday: 10:00AM - 7:00PM Saturday: 10:00AM - 5:00PM Sunday: Closed Driver Hours: Monday - Sunday: 24/7 * Should you need to speak with a driver directly, our drivers are always on the road and available to assist you with your needs. If you are a client and have a scheduled/active service and need to contact your assigned driver(s) regarding scheduling changes or for any other reason related to your scheduled service, you may reach them by calling and selecting the corresponding prompt. Holidays We're Closed: - New Year's Day - Independence Day/Fourth of July - Labor Day - Thanksgiving - Christmas
Frequently Aske Questions (FAQ'S Page)
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